Shipping Policy

At DMFY, we strive to provide a seamless and convenient shopping experience for our customers. Please review our shipping policy below to understand how we handle the delivery of your customized and personalized items.

Order Confirmation

Once you place an order on our website, we will reach out to you to confirm your order details, especially if you have any special instructions or requests. This ensures that we fully understand your customization requirements before proceeding with the production of your items.

Production and Layout Approval

After confirming your order, we will create a product layout for your approval. It is crucial to review and approve this layout promptly to avoid any delays in production. Once the layout is approved, we require a downpayment of at least 150 pesos or half the price of the product. Production will commence upon receipt of this payment.

Payment and Delivery

The remaining balance of your order will be paid upon delivery via Cash on Delivery (COD). We offer free shipping nationwide, so you don't have to worry about any additional shipping costs.

Shipping and Tracking

Once your order is ready for shipment, we will provide you with a tracking number via chat or text message. This allows you to monitor the delivery status of your package in real-time. Our goal is to ensure that your items reach you in perfect condition and on time.

Shipping Timeframes

Our shipping times may vary depending on your location and the complexity of your order. However, we strive to deliver your items as quickly as possible. You will receive an estimated delivery date once your order has been shipped.

Contact Us

If you have any questions about our shipping policy or need further assistance, please don't hesitate to contact us. We are here to help and ensure that your experience with DMFY is exceptional.